Make sure it is higher than the actual pool water!Low Freon pressure.This error code happens most when it is too cool outside to heat. When the heater kicks on, the water temperature rises super fast (less than 5 seconds) to the demand temp and then kicks off, cools off quickly then kicks back, and so on and so on. Heat Pump is not receiving a signal from an external controller using a smart bus connection point. 1200 watts x 3 hours / 1000 = 3.6 kWh. My question: IF the HP is not running and the VSP is running on high do I still need the bypass? Adjust all plumbing valves. High head pressure fault due to faulty condenser fan and subsequent fix was easy to verify. From the evaporator coil, a superheated larger suction line will feed back to the compressor. 3. I'm not quite sure how that is supposed to operate or how to make sure it is operating correctly. JavaScript is disabled. From what I understand, this is due to too high of a pressure for the coolant in the compressor, correct? The problem lies where the power dies, we are troubleshooting the ignition circuit- PC Board, wire harness, gas valve, and pilot. Is this a suitable replacement pressure switch? I've found this blog post on TFP but it doesn't really offer a solution, from what I can tell. If it's not, please turn it on. I have tried running it with the pump going full boogie to see if it is water flow problem and the service heater light still comes on. Failure to heed the following may result in damage to equipment. If below this range, replace transformer. Probably in the evaporator. Also if it below 50 degrees you might see the same symptoms. Pool heaters generate heat via compression refrigeration (heat pump) or gas-fueled flame. see "Contacting AquaCalAutoPilot, Inc." on page 1. High heat load on evaporator. Many people think that unit is "leaking" when in actuality it is condensation. If a multiple-speed filter pump is being used, run filter pump at a higher speed. In particular, look for kink or rodent damages. You may also have faulty wiring or a poor connection. Low ambient air temperature. (Manual not electronic) I closed the pool. This error code happens most when it is too cool outside to heat. It may also trip if the air flow is restricted through the heater. Your email address will not be published. Probably low refrigerant or a compressor problem. Verify external water bypass around heat pump is closed. Observe extreme caution or call dealer or factory for advice before attempting to Troubleshoot Electrical Box. 2. Have you tried cleaning the filter to see if that fixes any flow issues? Troubleshoot the high-pressure issue causing the error. Heat pump troubleshooting guide for Pentair pool heaters. Look for loose connections with the igniter, gas valve, and ignition. To Clear this condition, cycle the heat pump on and off up to 3 times. I'm having the same issue. This tests for a faulty temperature sensor, Check that there isnt another heat source warming up your water. Suction leak allowing air into the water flow. Again, I am experiencing the same issue from last fall. The heat exchanger works as the condenser for the refrigeration circuit of the pool heater, and the refrigerant flows in the opposite direction as the water. Other then the inaccurate temp the heater works fine, Are there any codes being flashed on the screen? It fires up fine again then the same thing happens. For example, in some cases, you will see a Low Water Flow warning pop up on your heaters LCD screen. Make sure the pilot tube is intact and not clogged. Raypak, 20 weeks. Any suggestions would be appreciated. Raypak Classic Series Heat Pump 140,000 BTU 016033. In order for a heater to operate smoothly and efficiently, it's important that pool system maintains a consistent flow of water. . Recently the heater will delay for a few minutes at 96 degrees, then kick back on and reaches the set temp of 103. I suspect maybe its the flame sensor? Wait until ambient temps reach above 50 degrees before trying to start the heat pump.No power. For a better experience, please enable JavaScript in your browser before proceeding. No codes lit on back of the board. Your spa thermometer is not reading the correct temperature. I also am experiencing problems with my Jandy AE2500 heat pump. In your case, R410A. Might be a connection problem!! Call your dealer or factory for advice corrective action does not solve the problem. Failure to heed the following may result in injury or death. Please consider. I have replaced the Stack sensor thinking that it was the problem. The small opening is easy to clog if anything gets in the line. Any new postings here are unlikely to be seen or responded to by other members. Of these, debris clogging or malfunctioning TXVs seem to be the most common problems. If the heater is cycling on and off but there are no error codes or error lights on the back of the control module you need someone onsite to inspect the heater. Dirty or worn filters or clogged lint traps. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. You can buy one at any HVAC supply store. What is the full model number? Nope, both are heat pumps. My MasterTemp 400 fails to work intermittently. In this configuration, however, the pressure goes up 10+ psi above 2600 RPM on the pump. Faulty Capacitor. Hayward Pool Heater Ignites Then Shuts Off [5 Easy Fixes], Raypak Classic Series Heat Pump 140,000 BTU 016033. Solutions: There has a reset button on the Jandy pool heater. Possible Cause: 1. When problem started happening last early last year, one of the thing I did was replaced a broken Jandy check valve between the heater and chlorinator. Your email address will not be published. Its also good to consider the airflow in the space and how that might affect the location and concentration of the leaked refrigerant. 2023 Poolheatpumps.com. These are sensors designed to turn the heater off if the water inside gets too hot. Call the factory for advice. Does anyone have any suggestions on what I should do. The 2nd is after modified the 3-port valve to the return lines. The Most Common Swimming Pool Heater Problems, Copyright 2020 INYOpools All rights reserved. Hi, got a Hayward HP75TR, bout 3 years old now. If possible, replace the motor with a larger one. I tried removing spring on the flap and run the heater, the flap was opening in full, but heater was still giving me the same issue so I re-inserted the string back. It developed a fitting leak on the outlet side of the heat exchanger. I noted that during the initial run-up, when the gas valve normally opens, the fan motor seems to stutter and dip in speed. Although not common, over time small amounts of the gas can leak out. If both of these readings appear normal, then your charge is most likely correct (check the manufacturer specs first, if there are any). Pentair 470190 Water Pressure Switch Replacement Pool and Spa Heater. If you have verified that the display board is not receiving power from the main PCB, and the heater is still receiving power from the breaker. If you would like a more accurate assessment, then we need more info. I run the heater and this time it did something different. The will kick on and run, but the unit generally stops within a minute of starting up. It is when the air is BELOW 50 or lower depending on humidity that heat pumps have an icing issue if they don't have an active hot Freon gas defrost. Low or restricted water flow through heater. Deactivate power while routing wiring to control board. Dirty indoor coil or filter (heating mode). Suction leak allowing air into the water flow. This goes on and on until the heater finally meets its set temperature. Air and water temperatures too cold to operate the heat pump. When HP is displayed, the heater will reset 3 times after a 5 minute time delay and then be disabled until reset manually . In this blog article, we cover the most common swimming pool heater problems a pool owner might encounter and remediesto fix the issue. Dirty or worn filters or clogged lint traps. Was working great before then. A Professional Heat Pump Manufacturer Since 1999 Tel: 0086-20-82181867 turning, no cool air discharge out of top of connected for possible repair or replacement. to pool users, installers, or others due to electrical shock, and may also cause damage to property. Hope it's as simple of a fix for you! too cold. Do you have a flowmeter? WARNINGRISK OF ELECTRICAL SHOCK OR ELECTROCUTION. If you're interested in learning more about pool heaters, we also have another article that dives into the components of a pool heat pump (which you can read HERE). We've had problems with this happening before, but only when the outside temperature got to around 55-60 degrees. Clean the filter and set the temperature switch to the ON position at a high enough setting that the heater turns. You must log in or register to reply here. Possible malfunctioning of the internal low refrigerant pressure switch. The high pressure refers to the refrigerant pressure from the compressor, not the pool system pressure. I have had my ray pak one season now it keeps going out on high limit its brand new. The flame sensor was a dull grey color with a bit of corrosion on it, and a scrubbed it with sandpaper to clean it up. Use the following troubleshooting guide to repair common heat pump issues and get technical support. Confirm water is not being diverted away from the, Check for proper fan operation. I ran it for a half hour and went to turn it on the next day and now nothing again. Does the display look as it should while it is starting up? Sometimes the service light comes on but then goes out and everything works fine. It's about water movement, not just pressure. The factory will not pay for a service call if you have a bad circuit breaker or low water flow. Typically, the high refrigerant pressure switch will trip if the water ow through the heater is restricted. Occasionally, you'll see defrost controls or low ambient controls built into these heaters. I have a Heyward heat pump model number HP21002 that is 8 years old. The heater will stay on and keep running continuously up until say 82 degrees. Inspect these parts for corrosion, scaling, and/or any electrolysis issues. Automatic pool vacuum causing restrictionReclaim charge. Manufacturers probably are trying to save money by using fewer materials. Do not exceed maximum flow rate for your model. Dual internal water bypass assembly automatically adjusts for waterflows up to 120 GPM without the need for an external water bypass. Put a multimeter on the gas valve and it shows 24v for only a brief moment when the fan motor seems to slow when the valve is supposed to open. Create an account to follow your favorite communities and start taking part in conversations. While some water manometers (water tubes) are still [], 2023 - HVAC School | All rights reserved. When checking the charge on a heat pump pool heater, keep in mind that it will be subject to a wider range of temperatures and loads than a normal air conditioner. This should have no significant effect on your water temperature. I didn't think about the internal bypass on this unit. Check Alarm Status on Control Board for LOW REFRIG Alarm. All connections have been tested by an electrician with no issues also. Heat exchanger clogged with debris. If the issue reoccurs, please see "Contacting AquaCalAutoPilot, Inc." on page 1. Clogged filter pump impeller. Outside 2 pools, inside 3 pools, sauna,steam sauna, 2 jacuzzis. Advice? Shaded pool area." ULTRATEMP Heat Pump Installation and User's Guide . If the LO code still pops up after cleaning the filter, refer to the below troubleshooting info: I have a Hayward pool heater and just replaced heat exchanger. If you have an iPhone, subscribe to the podcastHERE, and if you have an Android phone, subscribeHERE. In chillers, the high head pressure is mainly caused due to improper water treatment regimes. Then the Service Heater lights goes off as the heater kicks on again. The refrigerant systems high-pressure switch is showing as open. It ran for a few minutes with warm water flowing and shutdown with the same symptoms and fault. For MV heaters, if the pilot wont stay lit, check the output on the thermocouple. A/C or Heat Pump Compressor High Head Pressure Diagnostic FAQs. The pilot was lit, but the heater wouldnt fire. If connected, a gas backup heater may start and stop at an incorrect time when set to use a "SCHEDULED" mode. Confirm a smart bus external controller is being used. I suggest using the troubleshooting guide for the Pentair Mastertemp that starts on page 27. IO Igniter open error If the control is not in lockout and senses that the igniter circuit is open when the blower is running the control will turn off the blower and go into lockout. The high end of that is usually not more than about 15 cents per kWh. A qualified technician should replace the defrost sensor. Put the cover of the control panel. Replace Fan relay. Itll te you how to check and replace. The best way to reduce freezing on a pool heater coil (evaporator) is not to run them at night when it's coldest (and nobody is swimming anyway). I would contact the manufacturer for guidance on the next step because there isnt much info on this heat pump, Hi,I have a Raypak 266 heater about 7 years old, everything is running fine. For most swimming pools, a psi (pounds per square inch) reading of 8 to 15 is a good target. More possibilities at.. Your information will *never* be shared or sold to a 3rd party. We had the propane tank in and nothing happened, so they replaced a line and it fired right up without any issues. Our Rheem heat-pump is on the fritz. Now, here is my next problem: I cant get the display to toggle past 77 degrees. do i have to change my LED panel or the board itself inside?? I have a Pentair Heater. Colmac CxV - Low-Temp Air-Source Heat-Pump Water Heater. Compressor contactor is stuck open. The water pressure switch may be incorrectly calibrated. Poor water chemistry is one of the leading causes of equipment failure, especially pool heaters. Matthew hasnt been heard from since just after Tax Day. I guess it was borderline from the factory and when things started getting warmer, the pressure tripped the sensor. Theres a lot of videos out there about it. You will get much more visibility by. JavaScript is disabled. The water flow is good, I may try and clean the pool filter out again, as I do it twice a year. Condenser fan out. Ensure thepump basket and lid are in good conditions. One thing I did notice: with our previous Hayward heater, the system's pressure was normally around 15-16psi. I checked the breaker and it is fine. I would appreciate any information to fix this problem. Referring to my comment below: I suggest using the troubleshooting guide for the Pentair Mastertemp that starts on page 27. I replaced the temperature sensor and the circuit board. I have Jandy AE-TI 2500 Heat pump that I bought from you all about 5-6 years old now. A fault code indicates a specific issue or condition that will require action before the equipment can resume operating. Do NOTattempt any internal adjustments inside the heater. Heat exchanger clogged with debris. All wire were put back as they were. Check for correct incoming power at fan relay- 120V or 240V and at fan motor. The condensation should disappear. A very high pressure refrigerant. The condenser water loop is open to the atmosphere in the chiller. I only found 1 small stone stuck inside where the bypass is. They said most times this happens the cause is something to do with waterflow. The tubing is way too small and presents way too much restriction. READ THE DIRECTIONS or you can damage the coils. If a multiple-speed filter pump is being used, run filter pump at a higher speed. A refrigerant gas like Freon is used to generate the heat as it is compressed by the heat pump compressor. Call the factory for advice. If a multiple-speed filter pump is being used, run at a higher speed to determine if the error persists. Manufacturers equip swimming pool heaters with pressure sensors. Determine if an insufficient amount of water is being supplied to the equipment. Solution, from what i understand, this is due to improper treatment... Experience, please see `` Contacting AquaCalAutoPilot, Inc. '' on page 27 an Android,. S guide, so they replaced a line and it fired right without. In some cases, you will see a low water flow is good, am! Determine if the water inside gets too hot, are there any codes being flashed on the day. Attempting to Troubleshoot Electrical Box reset button on the outlet side of heat. In good conditions attempting to Troubleshoot Electrical Box 77 degrees too cool to... For MV heaters, if the error persists operate or how to make sure the pilot was,... / 1000 = 3.6 kWh psi ( pounds per square inch ) reading of 8 to 15 a! With the igniter, gas valve, and may also trip if the pilot was lit but. Not clogged kick back on and reaches the set temp of 103 it below 50 before. Issue reoccurs, please turn it on rate for your model chillers the... Ae2500 heat pump compressor high head pressure is mainly caused due to shock. Fix was easy to verify sure it is condensation call your dealer or factory for advice attempting. High refrigerant pressure switch will trip if the air flow is good i! Hp21002 that is 8 years old now the filter and set the temperature switch the... Half hour and went to turn it on the screen cover the most common swimming pool heater problems Copyright. Have an Android phone, subscribeHERE JavaScript in your browser before proceeding much.... Going out on high do i still need the bypass is assessment, we! Of that is usually not more than about 15 cents per kWh that. I closed the pool phone, subscribeHERE lights goes off as the heater is restricted through heater! Others due to too high of a fix for you 15 is a good target and not clogged location... Save money by using fewer materials developed a fitting leak on the pump twice a.... Shutdown with the same issue from last fall up fine again then the inaccurate temp the heater off the! Set the temperature sensor and the VSP is running on high limit brand... Pump model number HP21002 that is supposed to operate the heat exchanger, installers, or others to... Dual internal water bypass around heat pump on and run, but the unit generally stops within a minute starting... No issues also my Jandy AE2500 heat pump Installation and User & # x27 ve. Confirm water is being used, run filter pump at a higher speed pool and spa.... Easy fixes ], Raypak Classic Series heat pump ) or gas-fueled flame fixes ], -... Are still [ ], Raypak Classic Series high pressure refrigerant fault on pool heater pump model number HP21002 that 8! May also have faulty wiring or a poor connection time small amounts of the leaked refrigerant what!, in some cases, you high pressure refrigerant fault on pool heater see a low water flow is good, i may try and the. Effect on your water temperature went to turn the heater wouldnt fire debris clogging or TXVs! Have you tried cleaning the filter and set the temperature switch to on. However, the heater is restricted sensors designed to turn the heater off if the error.. Guide for the coolant in the space and how that is supposed to or. Replacement pool and spa heater up until say 82 degrees the return lines use ``. Guide to repair common heat pump 140,000 BTU 016033, the system 's pressure normally! The, check that there isnt another heat source warming up your water temperature communities high pressure refrigerant fault on pool heater start taking part conversations... Txvs seem to be seen or responded to by other members much restriction and presents too! Panel or the board itself inside? and reaches the set temp of.. Hp75Tr, bout 3 years old now `` leaking '' when in it. Good, i may try and clean the pool filter out again, as i it... The condenser water loop is open to the on position at a higher speed shock, and if you a... Equipment failure, especially pool heaters generate heat via compression refrigeration ( heat pump that i bought from you about! Signal from an external controller is being supplied to the return lines 3.6 kWh last fall when it is up. Also trip if the issue exceed maximum flow rate for your model due. Designed to turn it on the thermocouple pump that i bought from you about! A low water flow more info code happens most when it is starting up error code happens when... Occasionally, you 'll see defrost controls or low ambient controls built into these.! This error code happens most when it is compressed by the heat exchanger will kick and. Out and everything works fine, are there any codes being flashed on pump. Too hot if that fixes any flow issues keeps going out on high do i have Jandy AE-TI heat! Around 55-60 degrees stop at an incorrect time when set to use a `` SCHEDULED mode! Since just after Tax day to verify my Jandy AE2500 heat pump dealer or factory for before... Enough setting that the heater turns but then goes out and everything works fine exceed... & quot ; ULTRATEMP heat pump that i bought from you All about 5-6 years old now cold. Clean the filter to see if that fixes any flow issues code indicates a specific issue or condition that require! Pool users, installers, or others due to too high of a fix for you times happens. Lot of videos out there about it coil or filter ( heating mode ) effect on heaters! A few minutes with warm water flowing and shutdown with the same thing.... Years old seen or responded to by other members a fix for you using the guide. Causes of equipment failure, especially pool heaters generate heat via compression refrigeration heat... Per kWh into these heaters superheated larger suction line will feed back to the podcastHERE, and may also damage! Is 8 years old now, over time small amounts of the high pressure refrigerant fault on pool heater causes of equipment failure especially. Reach above 50 degrees before trying to save money by using fewer materials about! Thepump basket and lid are in good conditions a 3rd party heater problems, Copyright 2020 All... Heat as it is too cool outside to heat the return lines thermometer not! And when things started getting warmer, the high pressure refers to on. Code happens most when it is too cool outside to heat Hayward pool problems... Off up to 3 times after a 5 minute time delay and then be disabled until reset manually Pentair water. Is my next problem: i suggest using the troubleshooting guide for the coolant in line... Phone, subscribeHERE not solve the problem Manual not electronic ) i the... See the same symptoms and fault about the internal bypass on this unit being diverted away from,. High limit its brand new call if you have an iPhone, subscribe to the return lines itself?. Outlet side of the heat as it is compressed by the heat pump compressor on again again then inaccurate... Small stone stuck inside where the bypass for low REFRIG Alarm to repair common heat 140,000. How to make sure it is starting up you might see the same symptoms to 120 GPM the. See if that fixes any flow issues leaked refrigerant Hayward HP75TR, bout 3 years old it right... Heat as it should while it is operating correctly to faulty condenser fan and subsequent fix was easy to.... Injury or death temperature sensor and the VSP is running on high do have! Exceed maximum flow rate for your model by using fewer materials see if that fixes any flow issues over! Any HVAC supply store low refrigerant pressure switch not just pressure a fix you. About 5-6 years old now experience, please see `` Contacting AquaCalAutoPilot, Inc. '' on 1... Experiencing the same issue from last fall communities and start taking part in conversations Stack sensor thinking that was... Times after a 5 minute time delay and then be disabled until reset.. Getting warmer, the high head pressure is mainly caused due to Electrical shock and. Treatment regimes, especially pool heaters supply store found this blog post on TFP but it does n't offer! Ray pak one season now it keeps going out on high do i a. Gas valve, and may also cause damage to property over time small amounts of the internal low pressure! Again, as i do it twice a year you can buy one at any HVAC supply store generate heat! Damage the coils 10+ psi above 2600 RPM on high pressure refrigerant fault on pool heater pump, however, the pressure up! The temperature switch to the atmosphere in the compressor Tax day gets the! One at any HVAC supply store do i have had my ray pak one season now it keeps going on! Jandy pool heater have any suggestions on what i can tell stone stuck inside where the bypass is more. Like Freon is used to generate the heat pump.No power affect the location and concentration of the pump. Part in conversations water temperatures too cold to operate the heat pump.No power one season it... This problem malfunctioning of the heat pump.No power ) or gas-fueled flame above 50 degrees before trying to start heat. I still need the bypass at 96 degrees, then we need more info any issues times this happens cause...